Mon Port Hotel - Puerto Andratx
We stayed here for the first 6 days of our holiday in June, as usual it involved hours of research and price comparison. We were swithering on a few hotels and Mrs. H found an incredible low price for the Mon Port on travel republic so we decided to book it.
On arrival at the hotel we were very warmly welcomed by the reception desk, check in was swift and painless. We were pointed in the general direction of our room and left to get on with it, no offer to show us to our room (some distance away) or to carry our bags down the stairs along past the pool and up a flight of stairs to our room. This was not a problem for us but people less able had to fend for themselves as well and I was surprised that there was no porter service available.
I have no complaints about our room whatsoever, we had a junior suite which was spacious very well kept and generally very nice, with a spacious bathroom. There were good quality toiletries in the room and tea & coffee making facilities which were in good supply and replaced every day. The room was extremely quiet and we never heard any noise at all on our stay.
The hotel comprises of about nine smallish accommodation blocks spread out in the hotel grounds, the blocks are only 2 storeys high and have about 20 rooms per block.
The hotel itself is in very well kept with no signs of wear and tear. The public areas were extremely nice and well looked after. The garden and pool areas are also well landscaped and tended.
The breakfasts were great, a huge range to suit all tastes, cereals, cold meats and cheeses, fruit, yogurts, bacon, eggs and omelets cooked to order and a good selection of pastries. The coffee was of a good quality and served hot.
We dined there the first night but were extremely disappointed with the fare on offer. The food was very bland and unimaginative, we were served vegetables which were almost raw, while out meat was cooked to within an inch of its life. We were given sauces obviously from a packet which solidified as it cooled. Considering we paid 70 Euros for two courses each and a bottle of wine it was extremely poor indeed. We didn't eat there again.
I thought initially I was being a bit harsh on my criticism of the food but spoke to a few people and they were of the same opinion as myself.
We noticed while dining that the staff weren't very attentive or friendly and this followed on to the bar as well. You were very lucky if you got served at your table and had to go to the bar for a drink and order from the often sullen barmen. I as normal paid for drinks as we went and always tipped the waiters where most just added it to their room bill with no tipping, even this didn’t get me any preferential treatment. There were a few occasions where customers queried their bills as the staff had overcharged them for drinks.
We found that you had to pay for things like a safe or Internet access. Pool towels wad to have a deposit left for them which is returned when you return the towels.
Although the hotel was more than enough sunbeds with pads for all the guests we found that people still got up early to claim their beds. If you want a bed by the pool you had to be up early but you didn't see many people using them until late morning.
To sum up my thoughts on the Mon Port, it is a really nice well kept quiet hotel with beautiful gardens and swimming pool. Breakfasts were great, evening meals were not and the waiting staff could be more attentive and friendly. I did however find all the other staff very helpful and extremely friendly.
A great hotel if you go B&B
The room had twin (passion killer) beds rather than a double. The room was rather nice though.
The hotel grounds and pool area were very attractive and extremely well kept.
The pool was always quite quiet
There were always plenty of sun loungers and pads but the ones around the pool were hogged by the dreaded 8am gang.
The accommodation blocks were only 2 storey high and well spaced out so it didn't really feel like a hotel as such
All the public areas were immaculately kept no signs of wear and tear.