i posted on here before our holiday in may, saying how worried i was about Record car hire as i had heard and read such horrific reviews!!
well, i just wanted to share our story....
we originally booked as they appeared to be the only reputable company that accepted debit cards as opposed to credit cards. we went for the category that was a car fiesta or similar. as we paid by debit, we had to take out their comfort plus insurance which wasn't too bad price wise - had worse lol and a full tank but the good thing was we could bring it back empty (apparently, you have to take it back full usually).
anyway, on arrival to palma, we quickly found the desk near exit C. the only thing about the desk that drove me mad was that it was double sided and we queued from one side while those who hadn't queued at all got served before
anywhoooo....
below is a picture of 'rosita' - named so because its spanish (but you have to really pronounce the R rrrrrosita!! lol )
she was just beautiful, no scratches or dents and all hubcaps in place!!
maybe if your thinking of using record, request this car? the reg can be seen on the pics .. not sure if you can, but worth a go - only had 2500k on her and we drove from palma to cala d'or, went to cala millor twice, a seperate time to cala bona, alcudia, c'an picafort, some other random places where we got lost
and also to palma another time before driving there to the airport.... and she still went back with quarter of a tank!!
anyway, just thought id share, because i was very worried and i needen't have been
xx kate xx